SELECTED WORK / JCROW MARKETING

Marketing Campaign Case Study

At a Glance

1,000s
Leads generated monthly
100s
Marketing-qualified leads monthly
5%
Increase in click-through rates
53%
Reduction in cost per click
5×
Increase in engagement

Outcome: I helped turn an underdeveloped aimswebPlus lead pipeline into a coordinated education-assessment demand-generation program. The campaigns generated thousands of leads per month and, with Sales collaboration and lead scoring, hundreds of marketing-qualified leads monthly.

The challenge. aimswebPlus needed a sustainable way to reach educators and district decision-makers, explain the value of benchmark assessments, and generate qualified interest. A generic product message could not address the very different priorities of teachers, school administrators, and district leaders.

Meet Olivia, Ethan, and their Teacher Mrs. Fletcher

My role. I developed audience personas and buyer journeys, mapped existing content, identified gaps, and helped shape the campaign strategy and content. I collaborated with Sales and Product Management on audience insights and lead qualification.

The creative approach. Our team built a year-long narrative around Mrs. Fletcher and her student Olivia, showing how assessments could support baseline understanding, parent-teacher conversations, and instructional adjustments during the year. We supplemented this story with role-specific content for different buying stages.

Execution and iteration. We used blogs, social media, paid advertising, retargeting, email, and SEO to reach buyers across awareness, consideration, and decision. I used search behavior, campaign analytics, and A/B testing to adjust message and channel choices as the program developed.

What mattered. This was not simply about producing more content. We made assessment messaging relevant to specific decision-makers, connected content to their questions at each buying stage, and aligned marketing activity with sales qualification.

Research and Audience Insights

Keyword research: Making sure we are using the same terminology that our users use to find content

Web behavior data: Search reports gave us ideas for content marketing

Sales and Product Management insights: Provided better understanding of the key content that was working in past engagements with the customer

Market Research: EdWeek, EdSurge, ASCD/ISTE, Learning Policy Institute, eSchool News

Persona Needs and Message Strategy

Teachers:

    • Time-Consuming
    • Lack of Real-Time Insights
    • Differentiation Challenges

School administrators:

    • Data Overload
    • Ease of Use for teachers (require less professional development)
    • Compliance and Accountability

District Leaders:

    • Equity and Access
    • Optimizing Instructional Alignment with Assessment
    • Stakeholder Communication / Reporting

Buyers’ Journey Phase - Awareness

Teachers: Struggling with grading efficiency, differentiated instruction, or aligning assessments with curriculum

School Administrators: Looking for ways to better track student progress, improve teacher efficiency, and meet state requirements

District Leaders: Concerned with district-wide consistency, equitable assessment, and ensuring compliance with accountability
standards

Buyers’ Journey Phase - Consideration

Teachers: Looking for ease of use and adaptability to student needs.

School Administrators: Investigating features like data integration, reports, ease of use / professional development offerings, and compliance with state testing

District Leaders: Evaluating the scalability of solutions, cost-effectiveness, and long-term impact on student outcomes

Buyers’ Journey Phase - Decision

Teachers: Likely influencing or supporting the decision with direct input based on ease of use in the classroom

School Administrators: Making the purchasing decision based on budget, efficacy, compatibility, and ease of use / professional development support.

District Leaders: Finalizing deals based on district-wide needs, long-term support, implementation plans, and ensuring alignment with
strategic goals

Campaign Content by Buyer Journey

Examples of the content we developed for different audiences and buying stages. These illustrate how the campaign moved from broad education needs to more specific evaluation and decision support.

Buyers’ Journey Content - Consideration - District Leader Buyers’ Journey Content - Decision - School Administrator